Facilities Management Expo 2017
Get connected – your chiller just got more life (support)!
17 January 2017
Johnson Controls has brought a very practical Internet of Things (IoT) solution to its clients with our new offering dubbed
Connected Maintenance. Connected Maintenance provides advanced connectivity to the premium chillers in the Johnson
Control range in South Africa and this will in turn extend the lifespan of the chillers. The extended lifespan will help
owners by lowering maintenance downtime as well as costs. If you require a bigger incentive to test this solution,
Johnson Controls is happy to announce that getting connected will not cost a thing.
These are the words of Neil Cameron the Area General Manager in the Building Efficiency department at Johnson
“Digital technologies are seeing scheduled and break-fix maintenance models replaced with condition-based
maintenance and that matches Johnson Controls’ philosophy to increase the uptime and lifespan of its chillers” Cameron
“Our Connected Maintenance offering targets sophisticated high-end chillers – air and water cooled chillers above
800kW – providing the technology to connect them to Johnson Controls’ database. By monitoring their performance in
real-time, we know when they are functioning beyond or below standard specifications. The database will then report
the anomaly to the client, providing insight into potential problems.” “Having the right fault information at hand is
critical. It means a maintenance team can be dispatched to the site with the right parts, tools and expertise to address
the problem immediately,” says Cameron. “This can save a lot of critical downtime. In addition, a small repair in time can
save the very high costs of a major failure. Quite often, minor problems escalate quickly to a crisis. For example, a simple
oil leak that is not identified and repaired in time may lead to the replacement of a compressor. In older machines, the
cost of that replacement is high enough to merit purchasing a new machine.”
Getting connected is simple as the premium chillers in the Johnson Control range have the microprocessors needed to
relay performance data built in. Johnson Controls provides a router and opens a gateway into their cloud computing
service that connects with Johnson Controls’ database. All data traffic is free.
Reports and alerts are automated thus providing ongoing updates on performance and potential challenges. Clients are
able to view data remotely on any device and can connect to the Johnson Controls database for troubleshooting any
issues that may arise and to view the performance history of the chiller.
“In effect, Connected Maintenance makes it easier, faster and cheaper to maintain our clients’ chillers,” says Cameron. “It
extends the lifespan of the chillers and increases their reliability. Our clients are able to optimise their investment and we
get to provide them with excellent service. It’s a win for everyone. We are making it easy for our clients by making
connecting their chiller to the cloud cost free. In fact, we are matching that with another incentive: clients that adopt this
solution can expect a discount on their service contract with Johnson Controls.”
The Connected Maintenance solution demonstrates the value that IoT can bring in a very effective way. It is a simple and
effortless solution that uses proven technology to save costs and deliver significant benefits. Get connected – it is a small
thing that is able to make a big difference.
Inspiration - Education - Innovation for the FM Industry